Clean, button down, on time.
Concord Lovering staff in all departments are the real deal. I have never had a better experience and the care and quality is there long after the purchase, which is why I just bought my 2nd Volvo from them and why 4 out of 26 colleagues drive our Lovering Volvos to work everyday.
Have always been treated well. This is why I always go back to purchase another vehicle. Roger Lovering is always upfront and honest. You are treated like family.
Great customer service! They were able to diagnose my problem when other places could not.
I feel valued as a customer. The service representatives are polite and explain things that need to be done in detail.
I just bought a XC60 from Tami Lovering, she made the entire process so smooth and easy. She is very professional and very easy to talk to as well.. Your very lucky to have her on your team. I wouldn't hesitate for a minute buying another car from her in the future. And another reason I would Read More...
I enjoyed servicing my now deceased 1993 Volvo 850 GLT at this dealer. Reasonably priced for high quality treatment. I would consider Lovering if I decided to trade in my 2016 Nissan Maxima SL.
My wife and I went to the dealership to buy an older used vehicle. We had an 11am appointment, the first people We met we Dan and Alex. Great people! Alex already had the car running, warm and waiting for us. We went for a test drive and loved the car. Once we got back we sat down with Alex and decided to look at a newer on with half the miles on it, 2 years newer and not much more money. They had many to pick from and the prices were right. After we spent most of the day with Alex we had a deal and drove the car home. There was no pressure and I test drove 4 different cars. Would definitely go back to buy another and refer friends.
The staff was great. David Shaw knew we have previous plans and that we were just stopping to look. We test drove the car , negotiated and bought our new 2016 xc70 in under 40 minutes. Whew!!!!!! Thanks everyone. We love it.
Nice folks. Excellent customer service