Frequently Asked Questions

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How do trade appraisals work?

In order to get an accurate number on your trade-in vehicle, we’ll need to see it in person. We know that life gets busy, and you may want to get a ballpark estimate before you can physically take your car in to us. That’s no problem. We can give you a rough idea of what your vehicle may be worth, and then we can give you a solid number in person.


Can vehicles be moved to different Lovering locations?

Our vehicles are frequently moved among our three locations. We are able to move our pre-owned vehicles for our customers who set up an appointment time with us in advance. We like to give our drivers about 24 hours notice to make sure that we have the car available when you need it. Let us know which location is most convenient to you, and we will always do our best to make sure that this happens.


Does Lovering offer a warranty on pre-owned vehicles?

We proudly offer a 3-Day Money Back Guarantee and a 30-Day Exchange Policy on our pre-owned vehicles that are no more than 7 years old, and have no more than 100,000 miles on them. With this guarantee, our customers will have 3 days to decide if the car is perfect for them. If it isn’t, simply return it to us within the 3-day and 1,500 mile period. If you gave the vehicle an honest effort, but still didn’t like it, you’ll have up to 30-days. Within 30 days, and 1,500 miles of the purchase date, you can return the vehicle for something else on our lot for equal value.


Should I lease or purchase my next vehicle?

Purchasing and leasing are both great options, but can be used in different situations. We find that a vehicle purchase is best for our customers who like to hit the open road without a cap on their mileage. If you see yourself happy with this vehicle for a number of years then perhaps a purchase is best. It can also be beneficial to those who pay off their loan within the first 4 or 5 years because then you will have equity in your vehicle. Once you have equity in your vehicle, you’ll have assistance in paying for a new car.

Leasing a vehicle is beneficial to customers who drive a lesser amount. Typically, leases are run with about 10,000 miles per year, and can go up to about 15,000 miles per year. When you lease, you will have the vehicle for just a couple of years, and then will have the option of purchasing it outright, or swapping into a new car. Those who lease will always enjoy the luxury of having the latest in Volvo technology in their vehicle. Volvos are covered for factory scheduled maintenance through 3 years or 36,000 miles, whichever comes first. Typically this is not something that you will surpass when leasing a Volvo.


Where can I find current lease programs for the month?

Our vehicle lease specials do change every month, but you can find the most up-to-date information on our website. Click here!


What is Upfront Pricing?

We want your car buying experience to be quick and painless at Lovering. Instead of hassling and negotiating to get a great deal, we’ve made the process one step easier. We have all of our prices listed online for all of our vehicles. We try to be as transparent as we can so that you feel comfortable and confident in your vehicle purchase.


I live out of state – can I purchase at Lovering?

We work with out-of-state buyers all of the time and we won’t let this stand in the way of you and your new car. Call us so we can assist with all of the fine details and workings of the purchase and registration.


When should I apply for financing?

Before filling out our finance application, we recommend coming in to physically check out the vehicle that you’re interested in. When we submit your credit information, it affects your credit, which is why we want you to be certain that this is something you’d like to move forward with. When you know, you know, and if you’re ready now, here is the application!