The well-being and safety of our customers and staff is of the utmost importance. We are adhering to every precaution to keep our facility, our vehicles, and your vehicle clean and sanitized. Because it's our mission to keep our community safe during these uncertain times, here are the precautions we're taking to ensure everyone's safety.

Updated April 16, 2021

How We Are Keeping

Everyone Safe

All staff members must wear face coverings even when others are not immediately present. Service technicians and sales staff wear masks and use steering wheel covers or gloves when driving any customer vehicle. Customer vehicles and our loaner fleet vehicles are sprayed with disinfectant after use.

We ask that all guests wear a face covering prior to entering the building. We have masks on hand for anyone who may need one.

Employees are screened daily with a set of questions and their temperature is checked upon arrival to work. Employees whose health is in question are asked to return home. Employees also immediately wash their hands or use hand sanitizer upon entering the building.

All areas are thoroughly cleaned and disinfected daily. All customer areas and frequently touched surfaces are cleaned and disinfected on a regular basis. We have installed plastic shields between customers and clerks at service counters and clean them frequently.

Adjustments have been made to ensure safe social distancing. All employees must remain 6 feet apart from other staff members and customers at all times, including in break rooms. We ask that our guests use the social distancing floor stickers inside our service and parts department that designate where customers should stand.

NOVAERUS Air Purifier

We've installed Novaerus Air Purifiers in all of our showrooms, back offices, service departments, customer waiting areas, sales manager offices, and finance offices. These medical grade air purification devices are the first line of protection against airborne viruses and bacteria.

PermaSafe - Surface and Air Sanitation System

Lovering Volvo Cars is now offering PermaSafe, a vehicle disinfection and long-term antimicrobial protection system that meets the EPA's criteria for use against COVID-19.

From all of us here at Lovering Volvo Cars Concord, we wish you and your loved ones safety and wellness during these challenging times. Thank you for your business and trust in the Lovering Auto Group.


The Lovering Family


We encourage the use of our free vehicle pick up and drop off service at this time. We’ll cover your steering wheel and driver’s seat in your vehicle while we have it in for service. Then, we’ll carefully remove the coverings before returning your car to you.

Schedule Service

*Customer is responsible for removal of all articles from the vehicle prior to service. Additional charges may apply if extensive interior cleaning is required. No cash value. Must present coupon at time of service. Cannot be combined with any other offer. Void where prohibited by law.


We understand it's important to practice social distancing, so we are now offering to bring the test drive to your home!

Our Sales team is only an email, phone call, or online chat away to assist you with all your car buying needs. Call us today at 866-981-2404 to schedule an off-site appointment!

0.99% APR

On All New Volvo Models

*0.99% APR applies to any new 2021 Volvo vehicle. Not all units will qualify for 0.99% with the advertised price. The 0% APR is not combinable with Volvo Allowance or Purchase Cash. APR Financing is available up to 60 months at $16.67 per month per $1,000 financed. Must take new delivery from dealer stock by 03/31/21.

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